Frequently Asked Questions
NextStepsOverseas.com is a global mentorship platform where you can connect with experienced mentors for personalized guidance on education, careers, relocation, and professional growth.
Browse our list of mentors => Select a mentor based on your needs => Choose a date and time that works for you => Complete the booking and payment process.
Yes! You can reschedule or cancel your session up to 24 hours before the scheduled time. Check our Cancellation & Rescheduling Policy for full details.
If you miss a session without canceling in advance, it will be treated as a no-show, and refunds may not be issued.
Refunds are available if you cancel within the allowed window or if the mentor cancels the session. Please review our Refund Policy.
No, sessions are private and confidential unless both the mentor and mentee agree in writing to record.