Refund Policy

Effective Date: 18th April 2025

Thank you for choosing NextStepsOverseas.com. We aim to offer valuable mentorship experiences. Please read our refund policy carefully.

1. Refund Eligibility

• Refunds are available only for paid mentorship sessions booked directly through NextStepsOverseas.com.
• You must request a refund within 7 days of your scheduled session date.
• To be eligible, your refund request must be based on:

• Mentor no-show (mentor did not attend the session).
• Technical issues preventing the session from happening (on our platform's side).
• Dissatisfaction with the service (case-by-case review).

2. Non-Refundable Cases

We cannot issue refunds if:

• You missed the session without prior notice (no-show).
• You changed your mind after a completed session.
• You booked the wrong service by mistake (unless notified immediately).

3. How to Request a Refund

Please email support@nextstepsoverseas.com with:

• Your full name
• Booking reference number
• Reason for your refund request

Our team will review and respond within 5 business days.

4. Refund Method

• Approved refunds will be processed to your original payment method.
• It may take 5-10 business days for the refund to reflect, depending on your bank or payment provider.

5. Changes to This Policy

We may update our Refund Policy from time to time. Updates will be effective immediately upon posting on the website.

6. Contact Us

If you have any questions about refunds or your eligibility, please contact:

? Email: support@nextstepsoverseas.com

NextStepsOverseas.com - Your journey, your future, with confidence.