Dynamic and results-driven Project & Service Delivery Manager with over 18 years of experience in IT, Cybersecurity, Network Infrastructure, and ITIL Service Management. Adept at delivering high-impact projects, ensuring compliance with industry standards, and optimizing IT operations for efficiency and scalability. ✅ Project & Service Delivery Management – Successfully led enterprise-wide IT and cybersecurity projects, ensuring seamless execution and compliance with ISO 27001, NIST, and ITIL best practices. ✅ Vendor & Stakeholder Management – Strong experience managing global vendor contracts, network infrastructure rollouts, and cloud migrations while maintaining governance and risk oversight. ✅ ITIL & Process Optimization – Expertise in ITIL-based service management, incident/problem/change management, and streamlining IT operations to enhance SLA performance and reduce downtime. ✅ Cybersecurity & Risk Management – Led security-focused projects ensuring compliance with ISO 9001, ISO 27001, and ISMS frameworks while mitigating security risks and aligning with regulatory requirements. ✅ Leadership & Agile Execution – Experienced in Agile (Scrum/Kanban) and Waterfall methodologies, leading cross-functional teams to deliver projects on-time and within budget. ???? PMP (Project Management Professional) ???? ITIL v3 Foundation Certified ???? Scrum Master (PSM1) Certified ???? Green Belt Six Sigma Certified ???? Extensive training in Cybersecurity, Cloud, and IT Service Management I am currently seeking opportunities in Service Delivery Management, IT Project Management, and Cybersecurity Delivery. I am eager to contribute my expertise in leading strategic projects, optimizing IT service performance, and driving digital transformation. Let’s connect and discuss how I can add value to your organization!